Shipping policy

This Shipping Policy provides information about how orders from CartcraftDiscoveries are processed and delivered. Shipping and delivery times may vary based on the destination and the shipping service available for the order.

Standard shipping is available at no additional cost on all orders.

Order Cut-Off Time

Orders received no later than 5:00 PM Central Time, Monday through Friday, are normally prepared for processing on that business day.

Any order placed after the 5:00 PM cut-off will generally be handled on the following business day. Orders submitted on weekends or holidays will be processed on the next available business day.

Order Processing

Once payment has been confirmed, orders typically require 1–3 business days to complete processing before they are sent for delivery.

This period may cover payment and order checks, item preparation, packing, and the arrangements needed to dispatch the shipment.

Delivery Time

After dispatch, orders generally arrive within up to 7 business days.

Delivery time can vary depending on the shipping destination and the carrier or transportation service handling the package.

Estimated Delivery Period

The overall estimated timeframe is 2–10 business days from the date the order is placed.

The estimate is based on:

Order Processing: 1–3 business days
Delivery After Dispatch: Up to 7 business days

These periods are provided as estimates and do not represent guaranteed delivery dates. Actual delivery may vary based on the destination and other circumstances affecting shipment.

Tracking Information

If tracking is available for your order, the tracking details will be provided in the shipping confirmation email once the package has been dispatched.

Shipping Address

Customers are responsible for providing a complete and accurate shipping address when placing an order.

Incorrect, incomplete, or missing address information may result in delivery issues or delays.

Shipping Delays

Delivery may occasionally take longer than the estimated timeframe due to circumstances such as severe weather, holidays, increased shipment volume, carrier-related issues, or transportation delays.

If your order has not arrived within the estimated delivery period, please contact our customer support team so we can review the shipment and provide further assistance.

Lost or Damaged Shipments

If a shipment is lost while in transit or arrives damaged, please contact us using the information below.

Email: support@CartcraftDiscoveries.store
Phone: +1 720-798-9737

Please include your order number and any relevant shipping details so our team can review the situation.

Business Days

For order processing purposes, business days generally mean Monday through Friday, excluding holidays.

Returns and Refunds

For information about eligible returns, refunds, and order cancellations, please review our Refund and Return Policy.

Contact Information

Trading Name: CartcraftDiscoveries
Legal Entity: CartcraftDiscoveries LLC
Registration Number: LC014756429

Business Address:
1350 Walnut St
Kansas City, MO 64106-2914
United States

Phone: +1 720-798-9737
Email: support@CartcraftDiscoveries.store

Business Hours:
Monday – Friday: 9:00 AM – 5:00 PM Central Time